- Run many projects effectively
- Share documents and information
- Deliver on time and budget
- Control business results
For general questions, see the General FAQ
PLATFORM
What platforms are supported?
INSTALLATION
Is there an installation guide for advanced users and troubleshooting?
What must be enabled on the server?
What is the administrator login and password?
SYSTEM ROLL-OUT
How do we roll the system out to our users?
How can I access my installation of ProjectCompanion from the Internet?
How do I install Enterprise back-office tools?
My trial license has expired - can I still evaluate the Enterprise back-office tools?
SECURITY AND BACKUP
How can I set up encrypted communication in ProjectCompanion?
How do I set up a backup routine for the database?
What platforms are supported?
You can install ProjectCompanion on Windows XP Professional, Windows 2003 Server, and Windows 2008 Server.
ProjectCompanion uses Internet Information Services (IIS) 4.0, 5.0, 5.1, 6.0 or 7.0. IIS is a free Windows component.
.NET Frameworks 1.1 SP1 / 2.0 are required. These are available free from Microsoft.
Supported web browsers are Microsoft Internet Explorer, and Mozilla Firefox.
The database is Microsoft SQL Server 2000 or later. SQL Server 2005 Express is available free from Microsoft.
INSTALLATION
Is there an installation guide for advanced users and troubleshooting?
Yes. Please use the Installation and Setup Guide.pdf
What must be enabled on the server?
You may need to enable the Web Service Extension "Active Server Pages" in IIS 6.0. In IIS 7.0, you need to enable IIS 6.0 compatibility.
What is the administrator login and password?
When you log in to the system for the first time the user name is admin and the password is admin - we recommend that you change this immediately after login.
SYSTEM ROLL-OUT
How do we roll the system out to our users?
Please see the Installation and Setup Guide.pdf
How can I access my installation of ProjectCompanion from the Internet?
You may need to open port 80 in the firewall to be able to access ProjectCompanion from the Internet. This configuration should only be done by a security specialist.
How do I install Enterprise back-office tools?
Log in to the ProjectCompanion web tool with an account that has administrator permissions in ProjectCompanion and select the menu Help, Install. Download the tools to the client computer you want to install on and run the installer. For further information, see the section on setting up back-office tools in Installation and Setup Guide.pdf.
My trial license has expired - can I still evaluate the Enterprise back-office tools?
Contact us if you need help in installing and testing Enterprise back-office tools.
SECURITY AND BACKUP
How can I set up encrypted communication in ProjectCompanion?
Install an SSL certificate on the web server.
How do I set up a backup routine for the database?
Use a backup script to create a backup and use a Scheduled Task in Windows to run the backup. We recommend that your business data is backed up at least daily.